Terms and Conditions of Sale

  1. 1. Seller Information
    This website is owned and operated by Nergy.Club S.r.l., with registered office at Via Maso della Pieve 60/B, 39100 Bolzano, Italy, VAT No. IT03293850214, registered with the Bolzano Companies Register under No. 248016. The company can be contacted by email at info@nergy.club or by phone at +390471348594.
  2. 2. Subject
    These General Terms and Conditions govern the distance sale of food supplements through the website https://nergy.club, in compliance with applicable legislation, including Legislative Decree No. 206/2005 (Consumer Code) and Legislative Decree No. 70/2003 on electronic commerce.
  3. 3. Product Characteristics
    The products offered are food supplements designed to complement the diet and should not be regarded as substitutes for a varied and balanced diet. They are not medicinal products and do not have therapeutic purposes. Detailed information on each product — including ingredients, directions for use, and warnings — is available on the respective product pages.
  4. 4. Prices and Payment Methods
    All prices are expressed in euros (€) and include VAT. Shipping costs are displayed separately at the time of ordering. Accepted payment methods include PayPal and credit cards. Payment is considered completed only upon confirmation of receipt of funds.
  5. 5. Conclusion of the Contract
    The contract is deemed concluded when the customer receives the order confirmation email. Nergy.Club S.r.l. reserves the right to refuse or cancel orders in the event of product unavailability or anomalies in the order.
  6. 6. Right of Withdrawal
    The customer has the right to withdraw from the contract within 14 days from the date of receipt of the products, without providing any reason. To exercise this right, the customer must send a written notice to info@nergy.club and return the products intact and unused. Return shipping costs are borne by the customer. The refund will be issued within 14 days from receipt of the returned goods.
  7. 7. Legal Guarantee of Conformity
    The products sold are covered by the legal guarantee of conformity provided for under Articles 128 et seq. of the Consumer Code. In the event of non-conformity, the customer is entitled to have the product restored to conformity, free of charge, by repair or replacement.